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LEGAL & POLICIES

Terms of Service

These terms govern use of the NOVIRA website and purchases made through the store.

Using the website

You must provide accurate information, use the service lawfully and avoid attempts to disrupt, reverse engineer, scrape or misuse the website or customer accounts.

Products and availability

Descriptions and images are provided in good faith. Product specifications, availability and prices may change before an order is accepted. Compatibility requirements are stated on the applicable product page.

Orders

An order confirmation acknowledges receipt but does not necessarily constitute acceptance. We may cancel or limit an order for inventory, pricing, fraud, legal, export-control or delivery reasons and will refund amounts actually captured when required.

Connected features

Some features require internet access, compatible mobile software or a clearly disclosed subscription. Features may evolve through updates. Essential rights and applicable warranties are not excluded.

Responsible health claims

NOVIRA wellness and environmental insights are not medical devices unless expressly stated for a specific approved product. They do not diagnose, treat or replace veterinary advice.

Liability and governing law

Mandatory consumer rights remain unaffected. Any limitations apply only to the extent permitted by the law governing your purchase. Final company identity and governing-law terms must be confirmed before launch.

Contact

Questions about this policy may be sent to support@novishop.cn.